The doctor's secretary is very thorough

Yesterday I had my last appointment with my sports medicine specialist. I couldn't have missed the appointment if I had tried. His secretary is so thorough that I was reminded of my appointment by way of:

• one phone call
• two personally written emails
• one auto-generated email
• three text messages
• and a mailed letter

I kid you not. An actual letter that came in the post. You'd think the country was populated by goldfish for the amount of credit they give people's memories! Astonishing.

Suffice to say, I didn't miss my appointment. And I also better understand the discussion over British bureaucracy.